Frequently Asked Questions

A Celebration Kit is a coordinated set of editable pieces designed around one occasion and one visual style. Instead of finding separate items that may not match, you can choose a Kit that gives your celebration a consistent look from the start.

Our Rebirth range is beginning with Wedding, Birthday and Baby Celebration Kits. We would rather build each occasion properly than fill the shop with unfinished ranges.

That depends on the Kit and tier you choose. Every product page shows exactly what is included before you buy, so there should be no surprises.

Our current Celebration Kits are digital products. Nothing is posted to you unless a product page specifically says that a physical item is included.

Once your order is confirmed, you will receive the access information for your digital files and editable Canva pieces. If an expected email does not arrive, check your spam or junk folder first, then contact us and we will help.

Our Celebration Kits are designed to be usable with a free Canva account unless a product page clearly says otherwise.

No. The idea is to start with a design that already looks beautiful, then make the personal details yours. If you can click, type and follow simple steps, you can personalise your Kit.

The editable areas vary by product, but names, dates, wording and other personal details are designed to be simple to update. Where colours, fonts or additional elements can be changed, the product information and guidance will make that clear.

Yes, where the piece is intended for printing. You can print at home or use a local or professional print service. The best paper and settings depend on the item, so follow the guidance supplied with your Kit and check what your own printer can comfortably handle.

Where suitable, yes. Finished designs can be downloaded from Canva in an appropriate digital format and shared by email or messaging apps instead of being printed.

You are not expected to work everything out alone. CD25 is built around guidance at each stage — choosing, personalising, printing and finishing your celebration pieces. Start with our How It Works page or contact us if you need help.

First check that you are signed into the correct Canva account and that you are using the access information supplied with your order. If the problem continues, send us your order details through the contact page and we will help you get back on track.

No. Unless a product page explicitly states otherwise, CD25 products are licensed for the purchaser's personal use. The editable template, source files and access links must not be resold, redistributed or shared with others.